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Inscription

Par internet

Les inscriptions pour les séjours au camp se font sur la base du premier arrivé, premier servi puisque les places sont limitées.

  • Cliquez sur "Portail d'inscription" ci-bas, vous serez redirigé vers notre portail d'inscription.

  • Cliquez sur MON COMPTE (en haut à droite) et suivez les indications demandées.

  • Pour vous aider dans la création de votre compte, vous pouvez visionner les vidéos suivantes:  

Guide Première inscription - YouTube

Guide inscription à Qidigo | 2e étape

Ajouter un NAS et diviser un relevé 24 - YouTube

 

  • Vous devez fournir TOUTES les informations demandées et payer le montant par carte de crédit pour compléter l’inscription.

  • Avant le paiement, vous devrez remplir un formulaire pour chaque enfant que vous souhaitez inscrire, dont la fiche santé, assurez-vous d’avoir ces informations en main.

  • Si vous éprouvez des difficultés ou pour obtenir un soutien technique contactez notre service à la clientèle à info@campclarac.ca ou au 819 424-2261 ou sans frais au 514 -322-6912, nous tenterons de vous répondre dans les plus brefs délais.

Liste d'attente

Vous pouvez inscrire votre enfant sur une liste d’attente si le séjour de votre choix est complet. Dès qu’une place se libère, nous vous appelons et vous disposerez d’un délai de 24 heures pour prendre une décision.

Relevé 24

Un relevé 24 est remis à tous les parents. Ce relevé vous permet d’obtenir un crédit d’impôt pour frais de garde. Ce relevé est disponible pour les résidents du Québec seulement.

Important

Tous les prix peuvent changer sans préavis.

  • How can I prepare my children for the camp?
    We invite you to read this article published by the Association des camps du Québec (in French): Préparer son séjour au camp | Association des camps du Québec (campsquebec.com)
  • For how long are the children attending the camp?
    You have the choice. Children can attend the camp for 1 to 6 weeks. They arrive on Sunday and leave on Friday. Please visit our website’s Staying at the Camp page for all the details concerning the stays, the duration, etc.
  • How do I know if there is still availability for a precise period during which I want to register my child?
    To know if there is still availability for the desired period(s), visit our Registration Platform to verify in real time what periods are available. To do so, you must first create an account and add the members of your family. Click on FAQ under the “Registrations | Qidigo” tab to learn more. If the period of your choice is not available, you can add the name of your child on a waiting list. As soon as places become available, we will contact you by phone, and you will have 24 hours to make a decision.
  • What is a typical day at the camp?
    Please visit our website’s Documents section for an overview of a typical day at the camp. Please note that this schedule is for information purposes only; it may be modified at any time. The daily schedule varies depending on the children’s age group and according to the sanitary measures in place.
  • Arrival and Departure
    Arrival at the camp is on the Sunday between 2 p.m. and 3 p.m., and departure on the Friday between 6:15 p.m. and 7 p.m. It is essential to respect arrival and departure times to optimize client service.
  • I registered my child for two (2) consecutive stays/weeks/ (or more), do I have to pick up my child on Friday and bring him/her back on Sunday?
    If your child is registered for more than one week, for two consecutive stays, your child stays at the camp between those weeks.
  • Is there a person responsible for staying with the children in the dormitory at night?
    There is always a responsible person responsible present and available for the children. In addition, during the night, female instructors stay in the room next to the dormitory.
  • Visits are on Saturdays between 10 a.m. and 4 p.m. for children staying at the camp for 12 nights or more (2 weeks or more)
    When children attend the camp for consecutive weeks, they can stay at the camp between those weeks. You can visit your child on Saturday between 10 a.m. and 4 p.m. Important: Any person that wants to visit a child attending the camp must obtain the written authorization of the parents/legal guardians and submit it to the camp management.
  • Can I get in touch with my child?
    We welcome over one hundred children each week, and to help children become self-sufficient, communications are allowed in case of emergency only. Also, there is no system in place allowing to forward emails to children. Before the arrival at the camp, prepare pre-addressed letters with a specific remittance date during your child’s stay. We also ask you to some writing paper, standard-size pre-addressed envelopes, stamps, and a pen in your child’s camper kit. During quieter and relaxing moments, we will ask children to write a letter to their parents.
  • Will children be able to wash their clothes during their stay?
    There is laundry service for those attending the camp for 12 nights or more (2 weeks or more). It is the reason why we’re asking that you stick to the list of items mentioned in the "Camper Kit" under the tab documents.
  • Are there equestrian activities at all times at the camp?
    Due to the camp’s closing during the 2 years of pandemic, we had to make difficult choices, including to stopping equestrian activities. We thank you for your understanding.
  • How does the activity scheduling work?
    There is a wide range of activities offered at the camp. To learn more, click on Activities tab. Our objective is to allow children to experience as many activities as possible; therefore, campers can’t select specific activities. Since it’s impossible to prevent Mother Nature’s fluctuations, an activity must be cancelled and not reschedules during your child’s stay.
  • Are there specific activities for each age group?
    There are no specific activities per age group, but every activity is adapted depending on the children’s age.
  • Can my child be in the same group that their friend?
    Your child and their friend may be in the same group if they have the same age and registered in the same group on the same date. There must still be room in the group at the time of registration to make this possible. Please note that all campers must meet age requirements as of July 1st to register in one of the groups.
  • Can my child attend the camp even if they don’t speak French?
    Yes, your child may attend the camp even though they don’t speak French. Although activities are carried out in French, the bilingual members of our staff will ensure your child’s inclusiveness, and that all safety instructions are understood by all. Experiencing immersion in a Francophone camp is an excellent opportunity to learn French.
  • What if my child is bored and does not want to stay at the camp? What do you do?
    We’ve noticed that the first day is often the most difficult, especially for children not used to being away from home without mom or dad. It is why we ensure that the first hours at the camp are well planned. This way, children quickly feel good in the company of the camp staff, so they don’t think about those who brought them to the camp earlier. When it’s time to go to bed, we prepare children, especially the youngest, by reading them a story, singing or inviting them to think about their favourite moments of the day. In some instances, a child may miss their parents more intensely. In such cases, we pay particular attention to the child. Parents often ask us if a child can phone home. No. Most of the time, it’s only temporary, and it does not take long for the child to forget about it and enjoy the rest of the week. It rarely happens that a child does not attend the camp for the planned duration. It is important to remember that the parents’ attitude plays a crucial role here. Often, parents admit that it is hard for them to be separated from their children. We understand! In such cases, though, children may feel bad, and as a reflex, they want “to take care of their parents.”
  • How to sign up for a camp activity?
    To sign up for a camp activity. You must go on our registration platform by clicking here. You must create an account on Qidigo or log in to your account to sign up for activities. If you are signing up for a member of your family or an additional person, in that case, you must add a family member to your account. See below how to create a Qidigo account or add a family member to your existing account.
  • How to create a Qidigo account?
    To help you create your Qidigo account, we invite you to watch the Guide Première inscription - YouTube or to click here for all the steps.
  • How do I add a family member or an additional person to my Qidigo account?
    To add a family member to your account, we invite you to watch the following video: Guide inscription à Qidigo | 2e étape or to click here and follow the steps.
  • Can parents find accommodations near the camp?
    Should you look for accommodations near the camp, we invite you to check availabilities in De Lanaudière region (consult Tourisme Lanaudière website) or in Saint-Donat.
  • Purchase of promotional items
    You can buy the camp’s promotional items via the Shop section of our website or in person at the camp the day of your child’s arrival.
  • How can I get my income tax receipt (Relevé 24)?
    In February, you will be able to get your income tax receipt (RL 24) via your online client account. You will need your connection information to access your account and have previously added your social insurance number (SIN) to your profile.
  • How to enter a SIN and dive a tax receipt (RL24) between several beneficiaries?
    The social insurance number (SIN) must be added to your profile in your client account to allow the Camp Mère Clarac to issue your Relevés 24 which allows you to claim a tax credit for child care expenses. To get some help, we invite you to click here. This tax receipt is only available to Quebec residents.
  • How do you integrate human and Christian values at the camp?
    The camp is owned by the Sœurs de la Charité de Sainte-Marie who participate in camp life and share their values with youth. The human and Christian values we want to promote to youth guide our actions. These values are autonomy and initiative, fraternity, a sense of sharing, transparency, openness to youth from other countries, respect, the joy of living, and creativity. For more information about the camp’s general guidelines, we invite you to read our Code of Ethics.
  • Are there moments of prayer at the camp?
    One of the ways to integrate human and Christian values is through moments of prayer or reflection. Those moments take place in the morning and the evening. Plus, we sing grace at every meal. For youth attending the camp for over five nights, there is usually a Eucharistic celebration in the presence of members of the Nun’s Community. This celebration is very lively and adapted for the children. It takes place in a spirit of openness, joy and respect. As stated in our mission, we bring children closer to nature which is a source of beauty and inspiration, so they develop an appreciation and awareness for their environment and their Creator and develop their own values. .
  • Peut-on faire la visite du Camp Mère Clarac?
    Des portes ouvertes sont spécifiquement prévues afin de permettre aux futurs campeurs et à leurs parents de visiter les lieux. En 2024, elles auront lieu le 1er juin. S’il vous est impossible de vous présenter à cette date, nous vous invitons à consulter notre site Internet et notre page Facebook qui regorgent d’une foule d’information et de photos.
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